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Mouseflow Feature Requests

Mouseflow Feature Requests

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184 results found

  1. Capture which keys users are pressing

    When I watch Mouseflow recorded videos I would like to see which keys users are pressing. For examples I can then see at which point users are using the 'tab' key at which point users are using the 'enter/return' key, on which screens/steps using are hitting the 'backspace' key etc. Knowing this will help me to design better interactions and optimize the experience.

    May be you can capture this and display as an alert at the bottom of the screen where I watch recorded videos.

    12 votes
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  2. Stop enforcing uppercase for tags

    Currently all tags are displayed in upper case. We sometimes push case sensitive information to these tags and are unable to further process it when analyzing flows. In order to copy/paste this information we now need to go through the HTML of the page which is a waste of time.

    I understand that the design looks cleaner that way, but it's definitely not useful. Please display information as it is pushed and not as the designer likes it ;P

    3 votes
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  3. Return actual recording time in list of recordings from API not just the customer on page time so that I can build a proper autoplay feature

    Return actual recording time in list of recordings from API not just the customer on page time so that I can build a proper autoplay feature in the viewer App I am building for my group. The current duration is often 30-40 minutes but the actual playing time is only a couple of minutes so I don't know when to go to the next video.

    3 votes
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  4. Add option to export javascript errors from seletected recordings

    3 votes
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  5. Wp Enqueue

    It doesn’t appear that that mouseflow wp plyugin uses the enqueing script with the "wp_enqueue" function. Would love to have this option to increase control over the script.

    1 vote
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  6. Be able to embed the Geo map to a website home page

    2 votes
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  7. Allow feedback data to be filtered by the answers to other questions

    If I ask basic demographic questions, I would like to be able to filter (for example) the NPS score for each age group. Currently I can only do this via a data export which is capped at 2k line items

    1 vote
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  8. Make the default view on deactivated feedback campaigns set to 'all time'

    Currently old campaign appear to have lost all their data because the default view is 'last 30 days' (I believe). Each time I go to retrieve of feedback data I get a mini-heart attack!

    1 vote
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  9. Ranked list question format in feedback

    Another format within the feedback feature whereby the end user can rank individual options against each other in a list format. This allows us to collect 'importance' style feedback from users which is crucially important for product development insight when compared with satisfaction metrics.

    1 vote
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  10. Include the current recording rate as a value in the All Recordings extract

    If we change the rate of recordings (to get more data on a specific change we've just pushed out to a page, for example) this messes with the overall number of users/pageviews metrics relative to the rest of our recordings.

    It would be useful to include the current recording rate against each record so that we can weigh our number of users/pageviews stats vs the recording rate at the time (e.g. we know if we increased our recording rate from 20% to 100%, we know we need to divide users/pageviews for the period to even out the values vs the…

    1 vote
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  11. Create a setting that could avoid automatic recordings once the credits are refilled.

    If our account has no credits in it, the next month's recordings will automatically start. We like to manually decided what day and time to record. This can be done if we leave a few credits in the system, so for now, we need to keep a watchful eye. It would be nice if there was a setting to guarantee no recordings are done unless triggered by us.

    3 votes
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  12. Real-time notifications on recordings

    Would like to have real-time notifications. A notification should be sent directly when a recording has occurred. Now we have to wait for one hour to get a notification.

    1 vote
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  13. Last page / Exit page column on recordings list

    It would be great if MF had one more column on recordings list with the exit (or last) page. We need to know this because all recordings which ends at the page 'X' are not useful for us.

    6 votes
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  14. Feedback campaign selected by countries

    Hi,
    it would be realy nice if it's possible to select the feedbackbox not only with language or os. The country ist very interesting also. So you could start different campaings e.g for shipping information spezific for the countrys. Mouseflow use the country flag in recordings. So it should be possible to add the country filter for the feedback campaigns.

    4 votes
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  15. AMD compatibility

    You js code is well loaded and well coded.
    Please consider making it AMD friendly: https://github.com/umdjs/umd
    e.g. for require.js

    Thank you!

    1 vote
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  16. Grouping Videos by Variables (contains or does not contain)

    Under filters, if you could add 'contains' of 'does not contain' to the variables section that would help us group videos by campaign or keyword group, potentially even add regex. For example, if we had the following keywords:

    beach excursion
    beach getaway
    beach getaways
    beach getaways from
    beach travel deal
    beach travel deals
    beach trip
    beach vacation
    cheap beach getaways from

    I could user the filter utm_term variable contains beach and then easily watch all the beach themed videos.

    1 vote
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  17. Download raw data points for further analysis

    I'd love to download/backup the DATA POINTS for actual statistical analysis exceeding the heat maps etc.

    16 votes
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  18. Support hover in offline playback

    Please support hover in offline playback. In many shops the navigation and other important elements work with hover effects.
    Please make these hovers available for offline playback.

    1 vote
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  19. benchmark for (for example) heatmap

    benchmark for (for example) heatmap

    Now, you have to look each time to see if the heatmap is interesting enough. But you don't know what the best time is to look.
    You do know when you find a number of recordings interesting.
    So I suggest a field where you can fill in a "target-number of recordings" When this number is reached, I want to receive a notification mail.

    I hope I helped to improve your feature.

    1 vote
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  20. Fix the php of the wordpress plugin, it's forcing LTR in Hebrew RTL backends

    Fix the php of the wordpress plugin, it's forcing LTR in Hebrew RTL backends

    1 vote
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