Mouseflow Feature Requests

Mouseflow Feature Requests

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  1. This would be very helpful in identifying patterns/bugs on a specific page since we could see how a lot of people are using it.

    30 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. I sometimes randomly view recordings to identify issues that users are having on our site.
    When I found something, I filter the list of recordings to e. g. specific operating systems.

    For both of that use cases, the recording opens in a new tab and once it is finished, I need to close it and open the next recording and so on. For tens and hundreds of recordings, that is kind of annoying.

    Better would be (like some competitors do) to have an autoplay of the next recording that has not been watched yet.

    17 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. First of all, congratulation with the very nice new version! Working great.
    Is it possible to also exclude countries, cities. ISP's etc.

    When you hover over a flag I see the system is recognising them clearly. And country is always for example China. But IP is always different. Should be nice if you can exclude them aswel.

    16 votes
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  4. I'd love to download/backup the DATA POINTS for actual statistical analysis exceeding the heat maps etc.

    16 votes
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  5. Enable multiple feedback per user in one session. Currently if a user clicks on my feedback/comment icon to manually trigger the feedback (just a free-text area), then they close it, now that they know what it is, then cannot open it again. Any future clicks on the icon do nothing. This is poor usability, and they can no longer give feedback. Also, if they DO give feedback, then later want to give more feedback, there is not way to bring back the feedback dialog.

    12 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. When I watch Mouseflow recorded videos I would like to see which keys users are pressing. For examples I can then see at which point users are using the 'tab' key at which point users are using the 'enter/return' key, on which screens/steps using are hitting the 'backspace' key etc. Knowing this will help me to design better interactions and optimize the experience.

    May be you can capture this and display as an alert at the bottom of the screen where I watch recorded videos.

    11 votes
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  7. Where multiple recordings are from the same user, have the ability to merge them into one.

    So, I know I have 4 separate recordings, one with 18 sessions, and 3 others with 3-4 sessions each. I know they are all the same user, so should be able to merge them together.

    10 votes
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  8. Into page filter isn't possibile to filter all pages that contains certain word. In many cases the checkuout step have generated urls. The only wildcard availabe is "starts with" (/page*), but in many cases isn't enough

    8 votes
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  9. Add more filters in the filter drop-down, like region, city, ISP, IP address and all other data you have available in the CSV download

    7 votes
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  10. Heatmaps offer click stats for individual clicks-points, but no option to export an overview in CSV per heatmap. Since this info is already available in mouseflow, it should be possible to aggregate it into a downloadable file. This feature will give valuable insights into user preferences, especially for sites with a lot of links.

    7 votes
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  11. maybe some users' web need about 4000 or 5000 recordings every month,and Started plan is not enough for them , and GROWTH plan will cost too much

    6 votes
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  12. This exists for recordings but not heatmaps. This would be hugely useful and allow me to create analysis and segments in GA and export those users to mouseflow and see their specific heat map behavior

    6 votes
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  13. Especially for longer recordings it would be very nice if you could find back events based on the tags you set earlier. Currently I have to watch the entire recording to find what i'm looking for

    6 votes
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  14. Be able to outline a box on a page (that represents a header, footer, or any other common element), and the System aggregates the data from click and heatmaps, so that you can evaluate the data about a section overall.

    Would be helpful in evaluating headers and footers which are often global elements.

    6 votes
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  15. It would be helpful to be able to get a screen recording download URL via the API

    6 votes
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  16. When pushing a custom tag or variable when the user clicks on a link, the mouseflow script doesn't have time to record it before the user navigates to the new page. Adding an optional callback - a bit like what google tag manager allows to do with its dataLayer - would allow us to redirect the user only once we're sure the custom tag or variable has been pushed.

    Here's how the code could look like:

    $('a').on('click', function(e) {

    e.preventDefault();
    
    window._mfq.push(['tag', 'my-custom-tag'], function(){
    window.location.href = $(this).attr('href'); // this only runs once the tag is successfully pushed and processed by mouseflow
    6 votes
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  17. 6 votes
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  18. To enhace the conversion of our surveys, I'd like to be able to let a survey popup in the middle of the screen, instead of the left or right corners. This will dramatically increase submissions!

    5 votes
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  19. I am watching several videos. And every video at the top header I The problem is that is that with each video it defaults back to the slowest speed 1. Is there any way in setup, or some where that I can have have control of the viewing speed of the video so that I do not have to change it every time I view a new video?

    4 votes
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  20. It would be great if MF had one more column on recordings list with the exit (or last) page. We need to know this because all recordings which ends at the page 'X' are not useful for us.

    4 votes
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