This would be very helpful in identifying patterns/bugs on a specific page since we could see how a lot of people are using it.

I'd love to download/backup the DATA POINTS for actual statistical analysis exceeding the heat maps etc.

First of all, congratulation with the very nice new version! Working great.
Is it possible to also exclude countries, cities. ISP's etc.

When you hover over a flag I see the system is recognising them clearly. And country is always for example China. But IP is always different. Should be nice if you can exclude them aswel.

Enable multiple feedback per user in one session. Currently if a user clicks on my feedback/comment icon to manually trigger the feedback (just a free-text area), then they close it, now that they know what it is, then cannot open it again. Any future clicks on the icon do nothing. This is poor usability, and they can no longer give feedback. Also, if they DO give feedback, then later want to give more feedback, there is not way to bring back the feedback dialog.

When I watch Mouseflow recorded videos I would like to see which keys users are pressing. For examples I can then see at which point users are using the 'tab' key at which point users are using the 'enter/return' key, on which screens/steps using are hitting the 'backspace' key etc. Knowing this will help me to design better interactions and optimize the experience.

May be you can capture this and display as an alert at the bottom of the screen where I watch recorded videos.

I sometimes randomly view recordings to identify issues that users are having on our site.
When I found something, I filter the list of recordings to e. g. specific operating systems.

For both of that use cases, the recording opens in a new tab and once it is finished, I need to close it and open the next recording and so on. For tens and hundreds of recordings, that is kind of annoying.

Better would be (like some competitors do) to have an autoplay of the next recording that has not been watched yet.

Into page filter isn't possibile to filter all pages that contains certain word. In many cases the checkuout step have generated urls. The only wildcard availabe is "starts with" (/page*), but in many cases isn't enough

Where multiple recordings are from the same user, have the ability to merge them into one.

So, I know I have 4 separate recordings, one with 18 sessions, and 3 others with 3-4 sessions each. I know they are all the same user, so should be able to merge them together.

Add more filters in the filter drop-down, like region, city, ISP, IP address and all other data you have available in the CSV download

Heatmaps offer click stats for individual clicks-points, but no option to export an overview in CSV per heatmap. Since this info is already available in mouseflow, it should be possible to aggregate it into a downloadable file. This feature will give valuable insights into user preferences, especially for sites with a lot of links.

maybe some users' web need about 4000 or 5000 recordings every month,and Started plan is not enough for them , and GROWTH plan will cost too much

This exists for recordings but not heatmaps. This would be hugely useful and allow me to create analysis and segments in GA and export those users to mouseflow and see their specific heat map behavior

Especially for longer recordings it would be very nice if you could find back events based on the tags you set earlier. Currently I have to watch the entire recording to find what i'm looking for

To enhace the conversion of our surveys, I'd like to be able to let a survey popup in the middle of the screen, instead of the left or right corners. This will dramatically increase submissions!

I am watching several videos. And every video at the top header I The problem is that is that with each video it defaults back to the slowest speed 1. Is there any way in setup, or some where that I can have have control of the viewing speed of the video so that I do not have to change it every time I view a new video?

It would be great if MF had one more column on recordings list with the exit (or last) page. We need to know this because all recordings which ends at the page 'X' are not useful for us.

Mainly to help provide flexibility in segmenting certain audiences (primarily through custom variables), it's becoming a necessity to add things like "and", "or", "is one of", "is not one of", "except", etc. type of conditional options when specifying tag filters. And the ability needs to be supported both for adding multiple statements together (e.g. this but not this) along with within a single tag (e.g. is one of these 100 IDs).

For example instead of just being to filter by "country," you can filter by "NOT country." I for example want to delete all recordings "NOT" from my country. This would make it simple.

It would be very helpful if we could add, new column for information like – User name/ User age or other important information captured during the recording review