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Mouseflow Feature Requests

Mouseflow Feature Requests

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182 results found

  1. This would be very helpful in identifying patterns/bugs on a specific page since we could see how a lot of people are using it.

    49 votes
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  2. Into page filter isn't possibile to filter all pages that contains certain word. In many cases the checkuout step have generated urls. The only wildcard availabe is "starts with" (/page*), but in many cases isn't enough

    27 votes
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  3. Enable multiple feedback per user in one session. Currently if a user clicks on my feedback/comment icon to manually trigger the feedback (just a free-text area), then they close it, now that they know what it is, then cannot open it again. Any future clicks on the icon do nothing. This is poor usability, and they can no longer give feedback. Also, if they DO give feedback, then later want to give more feedback, there is not way to bring back the feedback dialog.

    23 votes
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  4. Where multiple recordings are from the same user, have the ability to merge them into one.

    So, I know I have 4 separate recordings, one with 18 sessions, and 3 others with 3-4 sessions each. I know they are all the same user, so should be able to merge them together.

    22 votes
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  5. First of all, congratulation with the very nice new version! Working great.
    Is it possible to also exclude countries, cities. ISP's etc.

    When you hover over a flag I see the system is recognising them clearly. And country is always for example China. But IP is always different. Should be nice if you can exclude them aswel.

    20 votes
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  6. I'd love to download/backup the DATA POINTS for actual statistical analysis exceeding the heat maps etc.

    16 votes
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  7. When I watch Mouseflow recorded videos I would like to see which keys users are pressing. For examples I can then see at which point users are using the 'tab' key at which point users are using the 'enter/return' key, on which screens/steps using are hitting the 'backspace' key etc. Knowing this will help me to design better interactions and optimize the experience.

    May be you can capture this and display as an alert at the bottom of the screen where I watch recorded videos.

    12 votes
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  8. Be able to outline a box on a page (that represents a header, footer, or any other common element), and the System aggregates the data from click and heatmaps, so that you can evaluate the data about a section overall.

    Would be helpful in evaluating headers and footers which are often global elements.

    11 votes
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  9. It would be helpful to be able to get a screen recording download URL via the API

    11 votes
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  10. I am watching several videos. And every video at the top header I The problem is that is that with each video it defaults back to the slowest speed 1. Is there any way in setup, or some where that I can have have control of the viewing speed of the video so that I do not have to change it every time I view a new video?

    11 votes
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  11. Especially for longer recordings it would be very nice if you could find back events based on the tags you set earlier. Currently I have to watch the entire recording to find what i'm looking for

    11 votes
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  12. Some of our conversion journeys feature pages which are both success and failure depending on the preceding steps taken by the user. Could we setup funnels with custom variables alongside page URLs to ensure we are giving accurate reporting on user success.

    10 votes
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  13. We have several different teams using the tool and I would like to provide a different dashboard for each team filtered by specific sets of pages. It would be helpful to be able to save a filtered view so that the teams can see their view in a specific dashboard every time they log in, rather than having to apply their filter every time they log in.

    10 votes
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    1 comment  ·  Admin →
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  14. Similar to Goo Analytics, it would be really nice to be able to take two separate time frames we want to compare and have them both displayed in the graph as an overlay. Say for example Mouseflow data showed a flaw in the way navigation was set up on a site and we corrected the issue. It would be great to show the client the level of traffic the site was getting between dates A and B when the issue was still in place, compared to the level of traffic between dates X and Y, once user experience was improved.

    10 votes
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  15. CSS and other asset files should be cached by Mouseflow in order for recording to always be in line with the user have seen even if CSS on the app has changed. Most advanced workflows rely on constantly changing filenames (fingerprinting) to ensure user has the right version. Currently, there is no way to account for that.

    10 votes
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  16. Add more filters in the filter drop-down, like region, city, ISP, IP address and all other data you have available in the CSV download

    10 votes
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  17. Heatmaps offer click stats for individual clicks-points, but no option to export an overview in CSV per heatmap. Since this info is already available in mouseflow, it should be possible to aggregate it into a downloadable file. This feature will give valuable insights into user preferences, especially for sites with a lot of links.

    9 votes
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  18. To enhace the conversion of our surveys, I'd like to be able to let a survey popup in the middle of the screen, instead of the left or right corners. This will dramatically increase submissions!

    9 votes
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  19. One blog post create about 20-30% of all traffic to my page. Mouseflow has recorded enough data for this page, although I would like to keep recording because I make changes to sidebars etc.

    I would love it if i could cap the recording rate for this page at 10% of all visits, without changing the rate for all other pages.

    7 votes
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    1 comment  ·  Admin →
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  20. Make it easier to control survey triggers, especially allowing us to set up trigger delays longer than 30 seconds.

    7 votes
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