185 results found
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truncate UTM parameter
It would be great if we could have the option of regouping by the same page irregardless of the UTM parameters.
1 vote -
Save draft feedback campaign.
Sometimes I'm not ready to launch a feedback campaign even though I have entered my survey questions. There's no way to save a draft and edit it later. I just want to be able to save the feedback campaign in a draft state and be able to edit it before it goes live.
1 vote -
And ability to AND filters for heatmaps
I can’t Aggregate more than one campaign at a time. Having the ability to and together would be useful.
1 vote -
make it easier to email your help team
When I click on the contact button nothing happens. It would also be a good idea to have more contact buttons on page generally
1 vote -
Routing for NPS questions
I'd like to request open feedback via the user if they are a detractor (rate below 7). i.e. 'Please tell us how we could improve this service'
2 votes -
Include streets and highways on the Geo Heatmap
I've noticed that streets and property lines will show up if you zoom in far enough on the Geo Heatmap but my organization needs to see where traffic is coming from on a city-wide or county-wide scale. Without streets and highways, its hard to get a sense of exactly where the heat blobs are on the map.
1 vote -
Feedback campaign Optimal Workshop hand off
I'd like to use the feedback campaign mechanism to hand off seamlessly to Optimal Workshop design research studies (a study URL)
1 vote -
Colored tags
We record a lot of sessions and I love using tags to quickly find specific recordings that I want to watch. But they are all green and when there are a lot of them, that's confusing. I'd love to be able to specify the color of a tag so that I can give different kind of events different colors. Like green for specific page views, blue for interaction with interactive elements, etc. That'd make browsing recordings much more user-friendly.
Example: window._mfq.push(["tag","Watched video","blue"]);
1 vote -
Tagging sessions in the dashboard view that fail to load correctly.
For example, if a CDN asset 404s. Would be nice to see it tagged.
3 votes -
Allow me to schedule my recordings start/stop times and dates
I'd like to be able to schedule when recordings will start and stop so it doesn't have to be done manually. This would allow me to be able to have things start or stop on weekends without me having to put in extra work hours or work on the weekend (I use mouseflow for research within my company). This is really important, because if I get in late to the office or have to leave early on the 'start' and 'stop' days it can skew my data and mess up my results. Please reconsider this.
4 votes -
Allow website developers to hook into the friction feature
Allow website developers to hook into the friction feature so that they know immediately that friction has been detected. This could then be used to fire a pop-up instant chat or some way to help the customer. Knowing after the fact via the friction detection on recordings/heatmaps is helpful but even better if the friction can be dealt with there and then too and not just retrospectively.
3 votes -
enable Likert scale question formats in the feedback campaigns
Allow 5 or 7 point questions in several flavours of the Likert format.
4 votes -
version filter
Filter by Browser and/or OS version
1 vote -
Add page filter based on regex/wildcards/contains condition
Into page filter isn't possibile to filter all pages that contains certain word. In many cases the checkuout step have generated urls. The only wildcard availabe is "starts with" (/page*), but in many cases isn't enough
27 votes -
Heatmap dashboard
We use the livestream function of the session recordings on a live dashboard in our office. It would be great if you could build such a livestream for heatmap data as well. For example, it can show the click/movement/scroll heatmaps of the top 20 pages for yesterday continuously with 10 second intervals. That would give a glimpse to all collegues about the popular pages. Thanks
3 votes -
Provide a 'feedback tab' style CTA for continuous feedback campaigns
Some feedback campaigns should run continuously, gathering feedback permanently over a longer period of time within a given area. Ideally, I'd like a 'tab' style CTA on the right or left hand side of the page which is less intrusive to users. I'd also like to set the height of the tab as a % of the page height.
2 votes -
Allow funnels to be setup with custom variables
Some of our conversion journeys feature pages which are both success and failure depending on the preceding steps taken by the user. Could we setup funnels with custom variables alongside page URLs to ensure we are giving accurate reporting on user success.
10 votes -
Conditional filtering / logic statements for Tags
Mainly to help provide flexibility in segmenting certain audiences (primarily through custom variables), it's becoming a necessity to add things like "and", "or", "is one of", "is not one of", "except", etc. type of conditional options when specifying tag filters. And the ability needs to be supported both for adding multiple statements together (e.g. this but not this) along with within a single tag (e.g. is one of these 100 IDs).
5 votes -
Custom columns in Recordings UI
While tags (especially custom dimensions) make it easy to filter or search for specific recordings in a proactive manner, there's no easy way to easily skim through Recordings from a monitoring perspective because key information being considered, such as those passed through via custom variables, are all bundled in the tags column which becomes cluttered and requires expanding. I suggest providing the ability to add custom columns (or at least columns based on specific custom variables) into the Recordings table interface.
5 votes -
Allow Notifications for Certain Responses
Allow MouseFlow admins to configure if alerts are sent for particular responses. For instance, if you have a multiple choice question, allow users to configure to receive an alert notifying them of a specific response. Alternatively, provide this as part of the webhook so it can be handled.
2 votes
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