Skip to content

Mouseflow Feature Requests

Mouseflow Feature Requests

Categories

51 results found

  1. Some of our conversion journeys feature pages which are both success and failure depending on the preceding steps taken by the user. Could we setup funnels with custom variables alongside page URLs to ensure we are giving accurate reporting on user success.

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Another format within the feedback feature whereby the end user can rank individual options against each other in a list format. This allows us to collect 'importance' style feedback from users which is crucially important for product development insight when compared with satisfaction metrics.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Into page filter isn't possibile to filter all pages that contains certain word. In many cases the checkuout step have generated urls. The only wildcard availabe is "starts with" (/page*), but in many cases isn't enough

    27 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. If we change the rate of recordings (to get more data on a specific change we've just pushed out to a page, for example) this messes with the overall number of users/pageviews metrics relative to the rest of our recordings.

    It would be useful to include the current recording rate against each record so that we can weigh our number of users/pageviews stats vs the recording rate at the time (e.g. we know if we increased our recording rate from 20% to 100%, we know we need to divide users/pageviews for the period to even out the values vs the…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Would like to have real-time notifications. A notification should be sent directly when a recording has occurred. Now we have to wait for one hour to get a notification.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. If our account has no credits in it, the next month's recordings will automatically start. We like to manually decided what day and time to record. This can be done if we leave a few credits in the system, so for now, we need to keep a watchful eye. It would be nice if there was a setting to guarantee no recordings are done unless triggered by us.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Could we filter data depending on region or group of countries such as LATAM, EU etc. I know you can filter by individual country but selecting more than country would be a great feature.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Add more filters in the filter drop-down, like region, city, ISP, IP address and all other data you have available in the CSV download

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. To enhace the conversion of our surveys, I'd like to be able to let a survey popup in the middle of the screen, instead of the left or right corners. This will dramatically increase submissions!

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. I am watching several videos. And every video at the top header I The problem is that is that with each video it defaults back to the slowest speed 1. Is there any way in setup, or some where that I can have have control of the viewing speed of the video so that I do not have to change it every time I view a new video?

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. It would be helpful to be able to get a screen recording download URL via the API

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Enable multiple feedback per user in one session. Currently if a user clicks on my feedback/comment icon to manually trigger the feedback (just a free-text area), then they close it, now that they know what it is, then cannot open it again. Any future clicks on the icon do nothing. This is poor usability, and they can no longer give feedback. Also, if they DO give feedback, then later want to give more feedback, there is not way to bring back the feedback dialog.

    23 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Hi,
    it would be realy nice if it's possible to select the feedbackbox not only with language or os. The country ist very interesting also. So you could start different campaings e.g for shipping information spezific for the countrys. Mouseflow use the country flag in recordings. So it should be possible to add the country filter for the feedback campaigns.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. When pushing a custom tag or variable when the user clicks on a link, the mouseflow script doesn't have time to record it before the user navigates to the new page. Adding an optional callback - a bit like what google tag manager allows to do with its dataLayer - would allow us to redirect the user only once we're sure the custom tag or variable has been pushed.

    Here's how the code could look like:

    $('a').on('click', function(e) {
    e.preventDefault();
    window._mfq.push(['tag', 'my-custom-tag'], function(){
    window.location.href = $(this).attr('href'); // this only runs once the tag is successfully pushed and processed by mouseflow…

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Under filters, if you could add 'contains' of 'does not contain' to the variables section that would help us group videos by campaign or keyword group, potentially even add regex. For example, if we had the following keywords:

    beach excursion
    beach getaway
    beach getaways
    beach getaways from
    beach travel deal
    beach travel deals
    beach trip
    beach vacation
    cheap beach getaways from

    I could user the filter utm_term variable contains beach and then easily watch all the beach themed videos.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Similar to Goo Analytics, it would be really nice to be able to take two separate time frames we want to compare and have them both displayed in the graph as an overlay. Say for example Mouseflow data showed a flaw in the way navigation was set up on a site and we corrected the issue. It would be great to show the client the level of traffic the site was getting between dates A and B when the issue was still in place, compared to the level of traffic between dates X and Y, once user experience was improved.

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Heatmaps offer click stats for individual clicks-points, but no option to export an overview in CSV per heatmap. Since this info is already available in mouseflow, it should be possible to aggregate it into a downloadable file. This feature will give valuable insights into user preferences, especially for sites with a lot of links.

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. This would be very helpful in identifying patterns/bugs on a specific page since we could see how a lot of people are using it.

    50 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. We have a group of marketing managers who we've set up funnel reports for. They want to be able to add more funnels themselves without relying on administrators. So this request would be to add a way to restrict users based on role only to be able to access certain features (e.g. add new funnels).

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. First of all, congratulation with the very nice new version! Working great.
    Is it possible to also exclude countries, cities. ISP's etc.

    When you hover over a flag I see the system is recognising them clearly. And country is always for example China. But IP is always different. Should be nice if you can exclude them aswel.

    20 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?