Enable multiple feedbacks per user in one session
Enable multiple feedback per user in one session. Currently if a user clicks on my feedback/comment icon to manually trigger the feedback (just a free-text area), then they close it, now that they know what it is, then cannot open it again. Any future clicks on the icon do nothing. This is poor usability, and they can no longer give feedback. Also, if they DO give feedback, then later want to give more feedback, there is not way to bring back the feedback dialog.
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A B commented
Very poor experience for the manual trigger. Makes this feature useless.
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Anonymous commented
With our manual trigger implementation, I want the widget to appear whenever the user clicks our trigger button. The current implementation is a very poor UX.