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Mouseflow Feature Requests

Mouseflow Feature Requests

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51 results found

  1. Allow users to Sort / Filter by the amount of Actions / clicks / Scrolls (red yellow, green on the site) so we can get to the best videos first. Using time as a proxy is not necessarily the best way to find the best videos (as people can leave their tab open). Sorting by tags is also not as helpful as people can have a form interact but not actually do anything.

    3 votes
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  2. Currently, it's not possible to define a recording rate between 0% and 100%. Currently there is the recording rate slider , which is limited to define the recording rate as fractions(1/2, 1/3, 1/10, etc.). An exact adjustment between 50% and 100% is currently not possible.

    3 votes
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  3. Currently all tags are displayed in upper case. We sometimes push case sensitive information to these tags and are unable to further process it when analyzing flows. In order to copy/paste this information we now need to go through the HTML of the page which is a waste of time.

    I understand that the design looks cleaner that way, but it's definitely not useful. Please display information as it is pushed and not as the designer likes it ;P

    3 votes
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  4. if you have a cookie pop up that customers may interact with it currently tags the recording with a user-interact tab. Prior to the pop up we used the form-interacts where no submit tag is present to review why we potentially lost the users interest so makes the data slightly harder to analyse.

    3 votes
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  5. 3 votes
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  6. Return actual recording time in list of recordings from API not just the customer on page time so that I can build a proper autoplay feature in the viewer App I am building for my group. The current duration is often 30-40 minutes but the actual playing time is only a couple of minutes so I don't know when to go to the next video.

    3 votes
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  7. If our account has no credits in it, the next month's recordings will automatically start. We like to manually decided what day and time to record. This can be done if we leave a few credits in the system, so for now, we need to keep a watchful eye. It would be nice if there was a setting to guarantee no recordings are done unless triggered by us.

    3 votes
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  8. Could we filter data depending on region or group of countries such as LATAM, EU etc. I know you can filter by individual country but selecting more than country would be a great feature.

    3 votes
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  9. At this moment the plugin tracks everyone. Even if you are logged in, that doesn't make sense to track your own visits.

    Simple solution is to change this:

    function add_mouseflow_script()
    {
        echo get_option('mouseflow_script');
    }
    

    to

    function add_mouseflow_script()
    {
        if ( ! current_user_can('edit_posts') || ! is_user_logged_in()  ) {
            echo get_option('mouseflow_script');
        }
    }
    
    3 votes
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  10. Feedback campaigns are great but I would like to give users the opportunity to select several answers before sending the form.

    3 votes
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  11. Currently UI does not provide a report on changes of credit balance month by month. If you've had some credit balance and then downgraded to free account, there is no way of telling how credits have been used during the previous month (because free accounts can see only one month of history).
    Hence - simply including new total amount of credits in the email would provide some tracking for historical credit usage.

    3 votes
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  12. We use the livestream function of the session recordings on a live dashboard in our office. It would be great if you could build such a livestream for heatmap data as well. For example, it can show the click/movement/scroll heatmaps of the top 20 pages for yesterday continuously with 10 second intervals. That would give a glimpse to all collegues about the popular pages. Thanks

    3 votes
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  13. Allow Users to leave comments on a heatmap or recording to increase collaboration and help teams action on insights they find.

    3 votes
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  14. Some feedback campaigns should run continuously, gathering feedback permanently over a longer period of time within a given area. Ideally, I'd like a 'tab' style CTA on the right or left hand side of the page which is less intrusive to users. I'd also like to set the height of the tab as a % of the page height.

    2 votes
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    under review  ·  1 comment  ·  Admin →
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  15. 2 votes
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  16. Allow MouseFlow admins to configure if alerts are sent for particular responses. For instance, if you have a multiple choice question, allow users to configure to receive an alert notifying them of a specific response. Alternatively, provide this as part of the webhook so it can be handled.

    2 votes
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  17. Would like to have real-time notifications. A notification should be sent directly when a recording has occurred. Now we have to wait for one hour to get a notification.

    1 vote
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  18. If we change the rate of recordings (to get more data on a specific change we've just pushed out to a page, for example) this messes with the overall number of users/pageviews metrics relative to the rest of our recordings.

    It would be useful to include the current recording rate against each record so that we can weigh our number of users/pageviews stats vs the recording rate at the time (e.g. we know if we increased our recording rate from 20% to 100%, we know we need to divide users/pageviews for the period to even out the values vs the…

    1 vote
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  19. Under filters, if you could add 'contains' of 'does not contain' to the variables section that would help us group videos by campaign or keyword group, potentially even add regex. For example, if we had the following keywords:

    beach excursion
    beach getaway
    beach getaways
    beach getaways from
    beach travel deal
    beach travel deals
    beach trip
    beach vacation
    cheap beach getaways from

    I could user the filter utm_term variable contains beach and then easily watch all the beach themed videos.

    1 vote
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  20. You js code is well loaded and well coded.
    Please consider making it AMD friendly: https://github.com/umdjs/umd
    e.g. for require.js

    Thank you!

    1 vote
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