51 results found
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Zoom in/out for scroll maps
When viewing a scroll map it would be nice to be able to zoom out and see the whole page. I've seen and used this feature elsewhere and found it particularly useful for long page designs to get a better overview of the scroll map.
4 votes -
Option in WordPress plugin to stop tracking users that are logged in (code included!)
At this moment the plugin tracks everyone. Even if you are logged in, that doesn't make sense to track your own visits.
Simple solution is to change this:
function add_mouseflow_script() { echo get_option('mouseflow_script'); }
to
function add_mouseflow_script() { if ( ! current_user_can('edit_posts') || ! is_user_logged_in() ) { echo get_option('mouseflow_script'); } }
3 votesHi Richard,
This sounds like a great idea. I’ll definitely leave pass this along to our developers for inclusion in our next update of the WP plugin.
In the meantime, you could use our ‘Exclude IP’-feature, to make sure your own or your teams visits aren’t recorded. You can read more on that here:
https://mouseflow.zendesk.com/entries/22083832-Can-I-exclude-my-own-IP-address- -
Copy existing funnels
It would be very helpful to create funnels by copying existing ones. This would be useful especially for funnels where just URLs are varying.
Example:
Homepage - product overview - product detail page of product A
Homepage - product overview - product detail page of product BFunnels and numbers of URLs can be more sophisticated, this is just a simple example
1 vote -
make it possible for users to give multiple answers in multiple choice questions
Feedback campaigns are great but I would like to give users the opportunity to select several answers before sending the form.
3 votes -
Make "Credits Refilled" email more useful by including the amount of new total credits
Currently UI does not provide a report on changes of credit balance month by month. If you've had some credit balance and then downgraded to free account, there is no way of telling how credits have been used during the previous month (because free accounts can see only one month of history).
Hence - simply including new total amount of credits in the email would provide some tracking for historical credit usage.3 votes -
Have the option of adding extra seats/users rather than having to upgrade
It would be useful to be able to just add on extra seats rather than having to upgrade. Not every business needs to record 10,000+ sessions per month but they do need more than one person to have an account. It would be great to have the option to just add an extra user (for a fee) like other pieces of software offer.
1 vote -
The possibility to enter any recording rate between 0%-100%
Currently, it's not possible to define a recording rate between 0% and 100%. Currently there is the recording rate slider , which is limited to define the recording rate as fractions(1/2, 1/3, 1/10, etc.). An exact adjustment between 50% and 100% is currently not possible.
3 votes -
Remove form-interact tag if user interacts with cookie pop-up
if you have a cookie pop up that customers may interact with it currently tags the recording with a user-interact tab. Prior to the pop up we used the form-interacts where no submit tag is present to review why we potentially lost the users interest so makes the data slightly harder to analyse.
3 votes -
Sort / Filter by "Engagement Time"
Allow users to Sort / Filter by the amount of Actions / clicks / Scrolls (red yellow, green on the site) so we can get to the best videos first. Using time as a proxy is not necessarily the best way to find the best videos (as people can leave their tab open). Sorting by tags is also not as helpful as people can have a form interact but not actually do anything.
3 votes -
Capture which keys users are pressing
When I watch Mouseflow recorded videos I would like to see which keys users are pressing. For examples I can then see at which point users are using the 'tab' key at which point users are using the 'enter/return' key, on which screens/steps using are hitting the 'backspace' key etc. Knowing this will help me to design better interactions and optimize the experience.
May be you can capture this and display as an alert at the bottom of the screen where I watch recorded videos.
12 votes -
Stop enforcing uppercase for tags
Currently all tags are displayed in upper case. We sometimes push case sensitive information to these tags and are unable to further process it when analyzing flows. In order to copy/paste this information we now need to go through the HTML of the page which is a waste of time.
I understand that the design looks cleaner that way, but it's definitely not useful. Please display information as it is pushed and not as the designer likes it ;P
3 votes -
Return actual recording time in list of recordings from API not just the customer on page time so that I can build a proper autoplay feature
Return actual recording time in list of recordings from API not just the customer on page time so that I can build a proper autoplay feature in the viewer App I am building for my group. The current duration is often 30-40 minutes but the actual playing time is only a couple of minutes so I don't know when to go to the next video.
3 votes -
3 votes
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Wp Enqueue
It doesn’t appear that that mouseflow wp plyugin uses the enqueing script with the "wp_enqueue" function. Would love to have this option to increase control over the script.
1 vote -
2 votes
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Allow feedback data to be filtered by the answers to other questions
If I ask basic demographic questions, I would like to be able to filter (for example) the NPS score for each age group. Currently I can only do this via a data export which is capped at 2k line items
1 vote -
Make the default view on deactivated feedback campaigns set to 'all time'
Currently old campaign appear to have lost all their data because the default view is 'last 30 days' (I believe). Each time I go to retrieve of feedback data I get a mini-heart attack!
1 vote -
Ranked list question format in feedback
Another format within the feedback feature whereby the end user can rank individual options against each other in a list format. This allows us to collect 'importance' style feedback from users which is crucially important for product development insight when compared with satisfaction metrics.
1 vote -
Include the current recording rate as a value in the All Recordings extract
If we change the rate of recordings (to get more data on a specific change we've just pushed out to a page, for example) this messes with the overall number of users/pageviews metrics relative to the rest of our recordings.
It would be useful to include the current recording rate against each record so that we can weigh our number of users/pageviews stats vs the recording rate at the time (e.g. we know if we increased our recording rate from 20% to 100%, we know we need to divide users/pageviews for the period to even out the values vs the…
1 vote -
Create a setting that could avoid automatic recordings once the credits are refilled.
If our account has no credits in it, the next month's recordings will automatically start. We like to manually decided what day and time to record. This can be done if we leave a few credits in the system, so for now, we need to keep a watchful eye. It would be nice if there was a setting to guarantee no recordings are done unless triggered by us.
3 votes
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