185 results found
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In heatmaps, have the top line (page, fric. score, etc.) fixed when scrolling down
As in Excel, when you fix the row that tells you what data types you are looking at
1 vote -
Adding a way to see clicks inside a burger menu on mobile device
As we can see users clicks at desktop submenus, it would be great to be able to see clicks inside a burger menu on mobile device.
1 vote -
Filter recordings: Make it possible to enter full urls for "visited pages"
When you filter recordings by "visited pages", currently it's not possible to filter by full urls e.g. "https://mysite.com/testpage". You need to enter the host and path. e.g. "mysite.com/testpage". This is often more effort, because it would be easier to copy-paste the full url from the browser.
Feature request: In addition to host+path, also allow to enter full urls.
3 votes -
Friction heatmap
Hi, it would be amazing to have something like a "frictionheatmap". This heatmap would show conglomerated data of all users that encountered frictions on a certain page and show if these frictions have appeared in the same areas. This would tremendously help. Looking at individual sessions to find single frictions is a huge task, it is virtually impossible for websites with a lot of traffic. This friction heatmap would eliminate this problem.
3 votes -
Enable duplicating projects
Enable duplicating site projects: it takes some time to copy all the settings etc. which are already set before to another project.
3 votes -
Provide the ability to save a filtered view
We have several different teams using the tool and I would like to provide a different dashboard for each team filtered by specific sets of pages. It would be helpful to be able to save a filtered view so that the teams can see their view in a specific dashboard every time they log in, rather than having to apply their filter every time they log in.
10 votes -
Capturing canvas elements
Mouseflow can't track events and represent changes in a WebGL canvas. Canvas content is not exposed to the DOM, and for this reason, we are unable to record it.
4 votes -
Watch recordings for a specific page only
I want to be able to watch recordings for only a specific page without a lot of friction. Right now in order to do this, I have to filter the records down to a specific page and open every single one to only view the portion of the recording I want to see.
3 votes -
Allow multiple triggers for one feedback campaign
It does not make a lot of sense for me to have multiple individual friction-event triggers that you cannot select simultaneously. You could add an additional option called "all friction events" or allow multiple-trigger selection.
3 votes -
Limit survey triggers and survey results based on tags and variables
As a user, I want to be able to limit feedback forms to a subset of users based on tags and variables passed to MF.
When I'm looking at the results for a feedback form I want to be able to add columns to the report that show me what their average friction score is and also surface tags and variables associated with that user.
3 votes -
Display the click percentage on the heatmap directly.
Could you display the percentage of the clicks beside the click number shown on the heatmap, instead of showing it after hovering?
e.g instead of showing "2 Clicks", show "2 Clicks (4.3 %)"
1 vote -
Complete feedback survey after specific question
When configuring feedback surveys, allow the author to complete the survey after a specific question rather than only giving the option to finish a survey on a specific question.
This would enable the author to have specific, pointed follow-up questions in a survey without having to go to always follow the order of all questions.
2 votes -
Webhooks for Feedback Responses
Create a webhook that is triggered when a response is submitted to a feedback survey. This will allow us to automatically send the feedback to other systems in our stack that we use for tracking feature requests and product feedback.
3 votes -
Allow exclude by identified individual, not just by IP, which can change
Allow exclude by identified individual, not just by IP, which can change. I can identify myself on multiple devices, and they all come up as my name, even with dynamic IP. I would like to be able to exclude this identified name from future recordings.
3 votes -
Add option to ignore recordings under a certain length
A great feature would be to allow recordings under a certain length to be ignored (e.g. under 30 seconds).
The short videos offer little value to us. I use Mouseflow on a large property rental website and recordings under 30 seconds often offer us little to no value. There is simply not enough content to see valuable insights 90% of the time.
We can (and do) simply ignore these recordings but its a pain for us to waste so many of our credits on these short recordings. For example, over the last few days, 985 of our 3400 recordings are…
3 votes -
dropdown in the filter "Pages visited"
Hello! My name is Anna and I have an issue with filters. When I want to add the filter "Pages visited" I have a problem with URL recognition because the dropdown with URLs is too short and I can't understand what URL I need. Can you please make the dropdown wider or add the full name of the URL in the hint?
1 vote -
Export MP4 video from the recorded session, to be repurposed in third party integration.s
currently the downloaded recorded session cannot be played in a mobile browser, becase the recorded sites's css enter into account and break the look and feel of the recorded session.
3 votes -
Avoid recording with less than certain duration, browser and sources
set a condition in mouseflow where is to avoid recording whichever meets certain duration, browser and source. eg: not recording from wasting credit to record those with less than 20 seconds duration.
3 votes -
Heat Map DashBoard Metrics Consumable visa API
The heat map dashboard metrics are useful but serve no purpose unless we can add that data to other data points in traditionally database systems. Being able to consume this data in a more technically savvy fashion would make mouseflow very valuable to our business.
So what I propose is an API with data range parameters that will give me those dashboard metrics in a JSON format. Should be a relatively easy design and will bring tons of value. I also see another feature request for this data but not specifically API.
1 vote -
Add NPS score in the Weekly Report
I would like to be able to customize my weekly report. For exemple, it will be great if I could add my NPS score or any other Mouseflow KPIs in this report. It's a nice overview to provide to a manager.
1 vote
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